01
DELIVERY
CULTURE
Build a values-driven public service.
CABINET OFFICE
GOVERNMENT OF ZAMBIA
Delivery
Associates
ZAMBIA PUBLIC SERVICE
DELIVERY
TOOLKIT
From Priorities to Results
Strengthening leadership, execution and delivery capability across the Zambian Public Service.
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Building a delivery-focused
public service.
Practical tools for prioritisation, execution, accountability and results.
DELIVERY
02
SETTING ASPIRATIONS &
DEFINING PRIORITIES
Align efforts with national priorities.
03
ESTABLISH
DELIVERY ROUTINES
Execute consistently and accountably.
04
PLANNING FOR
LASTING IMPACT
Deliver results that improve lives.